Pachamaya Holistic Wellness & Spa - Adults Only | Hotel in Cancun

| 9.0 (152 Reviews) |  1 Bathroom
Downtown Cancun Hotel | Pachamaya Holistic Wellness & Spa - Adults Only

Hotel in Downtown Cancun, Cancun

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, massage/treatment rooms, and a refrigerator in a common area are onsite.
Housekeeping is available on request.
Pachamaya Holistic Wellness & Spa - Adults Only offers 14 air-conditioned accommodations with complimentary bottled water. Each accommodation is individually furnished and decorated. Bathrooms include showers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Guest Services
Entertainment
Breakfast
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Towels
  • Shower
  • Shampoo
  • Soap
Bedroom
  • Air conditioning
  • Bed sheets
  • Individually furnished
  • In-room massage
  • Window screens
  • Eco-friendly cleaning products provided
  • Individually decorated
Breakfast
  • Cooked-to-order breakfast available for a fee daily 8:00 AM–1:00 PM: MXN 350-500 per person
  • Coffee/tea in common area(s)
  • 1 restaurant
  • Free bottled water
Parking
  • Bus station shuttle (surcharge)
  • 24-hour pick-up airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • 24-hour roundtrip train station shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 kilometers
  • Onsite parking available only on request
  • Airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Train station shuttle on request
  • Wheelchair-accessible van parking available
  • Casino shuttle (surcharge)
  • Free uncovered self parking on site
  • Shopping center shuttle (surcharge)
Accessibility
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Accessible bus station shuttle
  • Wheelchair-accessible van parking
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Accessible train station shuttle
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
Activities
  • Ecotours
  • Fishing
  • Adjacent to a golf course
  • Swimming
  • Snorkeling
  • Cave exploring
  • Sailing
  • Marina
  • Scuba diving
  • Parasailing
  • Motor boating
  • Outlet shopping
  • Boat tours
  • Ziplining
  • Wildlife and game viewing
  • Windsurfing
  • Kayaking
  • Casino
  • Jet skiing
  • Yoga classes
  • Art gallery
  • Outdoor pool
  • Electric bike charging stations
  • Scooter/moped rentals
  • Pilates classes
  • Shopping
  • Spa services
  • Designer stores
  • Fitness center
General
  • Front-desk safe
  • Water dispenser
  • English
  • Spanish
  • Beach towels
  • Water dispenser
  • At least 80% of food locally-sourced
  • Games
  • Communal living room
  • Vegan dining options
  • Shared refrigerator
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Local artist showcase
  • Romance packages available
  • Books
  • Smoke-free property
  • Music library
  • Vegetarian dining options
Guest Services
  • Outdoor pool
  • Dry cleaning service
  • Golf caddy
  • Golf privileges (optional)
  • Luggage storage
  • Tour/ticket assistance
  • Change of bedsheets (on request)
  • Wedding services
  • Golf clubhouse
  • Golf cart
  • Concierge services
  • Housekeeping (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Multilingual staff
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Outdoor furniture
  • Garden
  • Terrace
  • Pool umbrellas
  • Pool sun loungers
Spa
  • Outdoor treatment areas
  • Body scrubs
  • Facials
  • Reflexology
  • Massage - sports
  • Massage - deep-tissue
  • 2 treatment rooms
  • Massage - Thai
  • Hydrotherapy
  • Couples treatment room(s)
  • Body treatments
  • Massage/treatment rooms
  • Aromatherapy
  • Massage - Swedish
  • Massage - hot stone
  • Manicures and pedicures
  • Ayurvedic treatments
  • Massage - prenatal
  • Body wraps

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 10:00 pm late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before noon
Child Policy
This property welcomes adults only.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 350 to 500 per person airport shuttle fee: mxn 750 per vehicle (maximum occupancy 10) pet deposit: mxn 500 per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets stay free service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking long-term renters welcome safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Joseph
May 11, 2026 05:07:30 AM
Review Score:   10
Summary: Excellent location! Excellent staff! Extremely friendly and attentive! We loved the vibe, we had a very relaxing time. The room was very clean and comfortable. I would definitely recommend it and I would definitely return! Thank you, J&P
See All Reviews

Room Arrangement

Room Info Facilities
Grand Double Room
Room Size: 355 square feet m2
3 King Bed and Twin Bunk Beds
Grand Double Room

General

Pet-friendly room, Bed count minimum 5, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Bed count maximum 5, Square feet - 355, Wheelchair accessible, Square meters - 33, Ping - 10
Superior Double Room
Room Size: 355 square feet m2
1 King Bed
Superior Double Room

General

Pet-friendly room, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square feet - 355, Bed count minimum 1, Bed count maximum 1, Square meters - 33, Ping - 10
Grand Room
Room Size: 344 square feet m2
2 King Bed and Twin Bunk Bed
Grand Room

General

Square meters - 32, Pet-friendly room, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Square feet - 344, Bed count maximum 3, Wheelchair accessible, Ping - 10, Bed count minimum 3
Deluxe Studio Suite
Room Size: 323 square feet m2
2 King Bed and Double Futon
Deluxe Studio Suite

General

Pet-friendly room, Ping - 9, Square meters - 30, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Square feet - 323, Bed count minimum 2, Bed count maximum 2
Deluxe Quadruple Room
Room Size: 323 square feet m2
2 King Bed and Large Twin Bunk Bed
Deluxe Quadruple Room

General

Pet-friendly room, Number of living rooms 0, Ping - 9, Blackout drapes/curtains, Number of bedrooms - 1, Square feet - 323, Number of bathrooms - 1, Square meters - 30, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count maximum 3, Bed count minimum 3

FAQ's

Is this Downtown Cancun hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Cancun hotel have a swimming pool?

Yes, this Downtown Cancun hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Cancun hotel?

Best-rates for the Downtown Cancun hotel starts from $69 per night with includes Guest Services, Laundry, Pool, View, Bedding/Linens, Wellness Facilities, Spa, Entertainment, Breakfast, Internet, Air Conditioner, Parking, Ocean View, Security/Safety, Sports/Activities, Restaurant, Kitchen, Balcony/Terrace, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Cancun hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Cancun hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Cancun hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Cancun hotel?

Based on the information reported by the owner or manager, the Downtown Cancun hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Cancun hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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