Hôtel Casón del Tormes by HappyCulture | Hotel in Madrid

| 8.6 (997 Reviews) |  1 Bathroom
Palacio Hotel | Hôtel Casón del Tormes by HappyCulture

Hotel in Palacio, Madrid

2 bars/lounges, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hôtel Casón del Tormes by HappyCulture offers 63 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Towels
  • Hair dryer
  • Shower
  • Private bathroom
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Iron/ironing board (on request)
  • Free newspapers
  • Desk
  • Safe
Breakfast
  • 2 bars/lounges
  • Room service available
  • 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 13 for adults and EUR 7 for children
  • Refrigerator
Parking
  • Self parking on site (EUR 25 per night)
Accessibility
  • Wheelchair-accessible path of travel
  • In-room accessibility
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Arcade/game room
Entertainment
  • Satellite channels
  • Flat-screen TV
  • Premium channels
General
  • Meeting rooms
  • Elevator
  • Library
  • Front-desk safe
  • Free newspapers in lobby
  • Banquet hall
  • French
  • English
  • Russian
  • Italian
  • Spanish
  • German
  • Smoke-free property
Guest Services
  • Arcade/game room
  • Laundry facilities
  • Refrigerator
  • Luggage storage
  • Tour/ticket assistance
  • Daily housekeeping
  • 24-hour front desk
  • Laundry facilities
  • Dry cleaning service
  • Concierge services
  • Multilingual staff
Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for eur 20 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 13 for adults and eur 7 for children self parking fee: eur 25 per night rollaway bed fee: eur 20 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Gunnar
Mar 3, 2026 12:38:31 AM
Review Score:   8
Summary: Breakfast is ok, nothing special I would say. Not even cold milk for the cereal. This is a simple but clean hotel with good location just off Gran Via. Short distance to most things either by walking, metro or taxi. Very friendly service. We forgot the AirPods in our room (without noticing ) and when we came back to collect our luggage they told us. Great service and much appreciated!!
See All Reviews

Room Arrangement

Room Info Facilities
Superior Twin Room
Room Size: m2
2 Twin Beds
Superior Twin Room

General

Rollaway/extra beds (surcharge), No cribs (infant beds), Number of bedrooms - 1, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Twin Room
Room Size: m2
2 Twin Beds
Standard Twin Room

General

Rollaway/extra beds (surcharge), No cribs (infant beds), Number of bedrooms - 1, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Double Room
Room Size: m2
1 Double Bed
Standard Double Room

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Superior Double Room
Room Size: m2
1 Queen Bed
Superior Double Room

General

Rollaway/extra beds (surcharge), No cribs (infant beds), Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Single Room
Room Size: 108 square feet m2
1 Twin Bed
Single Room

General

Square meters - 10, No rollaway/extra beds, Square feet - 108, No cribs (infant beds), Ping - 3.04, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Triple Room
Room Size: 205 square feet m2
3 Twin Beds
Triple Room

General

Square feet - 205, No rollaway/extra beds, Square meters - 19, Wardrobe or closet, Ping - 5.76, Bed count maximum 3, Free cribs/infant beds, Bed count minimum 3

FAQ's

Is this Palacio hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Palacio hotel have a swimming pool?

No, this Palacio hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palacio hotel?

Best-rates for the Palacio hotel starts from $179 per night with includes TV, Wellness Facilities, Breakfast, Kitchen, Security/Safety, Bar, Guest Services, Air Conditioner, Accessibility, Sports/Activities, Bedding/Linens, Toiletries, Child Friendly, Internet, Laundry, Parking, Wheelchair Accessible, Business Services, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Palacio hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palacio hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palacio hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palacio hotel?

Based on the information reported by the owner or manager, the Palacio hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palacio hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD179
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