Kempinski Hotel Grand Arena Bansko | Hotel in Bansko
Hotel in Shiligarnika, Bansko
Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola elevator station. The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience. The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cozy ambiance. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs. In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cozy fireplace on cold winter nights. Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, custom-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room. Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare for all hotel guests with children aged 3 to 12 years old with a daily program with a variety of amusing activities and games. The hotel can organize airport pick-up and drop-off from Sofia and Thessaloniki International Airport.
Kempinski Hotel Grand Arena Bansko is located in Bansko.
This 145 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Skiing, Entertainment, Restaurant, and several others. This is a 5 star rated property and has over 1067 reviews with the average score of 9.2 . Coming to Bansko and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 145 Bedrooms Hotel if you want to learn more about this place in Bansko. These details are authentic, as they are provided by our partner, booking.com.
This Kempinski Hotel Grand Arena Bansko in Bansko is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kempinski Hotel Grand Arena Bansko”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Bar
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Fruit
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Breakfast in the room
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Kids' meals
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Kid-friendly buffet
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Restaurant
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Special diet meals (on request)
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Snack bar
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Wine/Champagne
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Private Parking
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Electric vehicle charging station
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Parking
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Parking garage
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Accessible parking
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Parking on site
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Fitness
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Massage chair
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Indoor pool
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Massage
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Steam room
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Hair coloring
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Body treatments
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Themed dinners
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Horseback riding
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Solarium
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Sauna
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Skiing
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Foot bath
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Bike tours
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Indoor pool (year-round)
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Body wrap
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Spa facilities
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Pedicure
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Tennis equipment
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Fitness center
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Waxing services
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Tennis court
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Walking tours
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Cooking class
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Hairstyling
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Makeup services
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Pool table
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Haircut
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Tour or class about local culture
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Spa
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Body scrub
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Facial treatments
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Cycling
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Happy hour
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Beauty services
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Fitness classes
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Personal trainer
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Kids' club
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Locker rooms
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Light therapy
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Manicure
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Hiking
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Spa lounge/Relaxation area
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Yoga classes
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Fishing
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Hair treatments
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Spa/Wellness packages
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Archery
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Outdoor play equipment for kids
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Indoor play area
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Board games/Puzzles
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Facilities for disabled guests
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Smoke-free property
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Air conditioning
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Pet friendly
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Elevator
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Wifi in all areas
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Soundproof rooms
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Non-smoking rooms
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Heating
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Family rooms
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Safe
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Ironing service
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Dry cleaning
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Pet basket
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Pet bowls
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Shared lounge/TV area
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Shuttle service
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Shuttle service (additional charge)
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Suit press
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Valet parking
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Daily housekeeping
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Express check-in/out
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24-hour front desk
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Airport shuttle (additional charge)
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Business center
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Concierge
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Room service
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Packed lunches
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Private check-in/out
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Airport shuttle
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Babysitting/Child services
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Hair/Beauty salon
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Meeting/Banquet facilities
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Car rental
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Tour desk
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Laundry
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Currency exchange
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ATM on site
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Fax/Photocopying
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Lockers
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Baggage storage
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Invoice provided
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Wifi
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Free Wifi
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Internet
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Outdoor pool (year-round)
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Terrace
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Garden
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BBQ facilities
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Outdoor pool
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Outdoor furniture
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Outdoor pool (seasonal)
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Sun deck
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24-hour security
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CCTV in common areas
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Key card access
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Fire extinguishers
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Smoke alarms
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Security alarm
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Property cleaned by professional cleaning companies
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Guest accommodation disinfected between stays
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Use of cleaning chemicals that are effective against coronavirus
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Linens, towels, and laundry washed in accordance with local authority guidelines
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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Delivered food covered securely
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Food can be delivered to guest accommodation
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Staff follow all safety protocols as directed by local authorities
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Hand sanitizer in guest accommodation and common areas
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Access to healthcare professionals
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Face masks for guests available
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First aid kits available
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Process in place to check health of guests
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Physical distancing rules followed
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Contactless check-in/out
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Cashless payment available
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Ski storage
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Ski pass vendor
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Heated pool
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Beach umbrellas
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Swimming pool
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Beach chairs/Loungers
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Plunge pool
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Pool cover
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Pool with view
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Kids' pool
Policies
If you arrive with children, please inform the property about their age. an extra charge will apply for children 6 years old and above. you can use the special requests box when booking or contact the property directly. , please note that smoking is strictly prohibited in all areas and penalty fees apply, the hotel has the right to preauthorize the provided card at any time after confirmation, please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). drinks are at a surcharge, please note that rates on 31 december include a compulsory new year's gala dinner for the number of people included in the reservation, we can accommodate pets up to 10 kilos and charges will appliedplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, swimming pool: closed from mon, sep 1, 2025 until tue, jun 30, 2026, swimming pool: closed from mon, sep 1, 2025 until tue, jun 30, 2026, swimming pool: closed from thu, apr 16, 2026 until tue, jun 30, 2026, swimming pool: closed from tue, sep 1, 2026 until thu, jul 1, 2027
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Room Town View with King Bed
Room Type:
Triple
Room Size:
36 m2
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Food & DrinkTea/Coffee makerBathroomBathrobe, Bathtub, Free toiletries, HairdryerGeneralAir conditioning, SafeMedia & TechnologyTV, TelephoneOutdoorsBalconyInternetWireless internetViewCity view |
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Studio
Room Type:
Studio
Room Size:
45 m2
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Food & DrinkTea/Coffee makerBathroomBathrobe, Bathtub, Free toiletries, HairdryerGeneralAir conditioning, SafeMedia & TechnologyTV, TelephoneOutdoorsBalconyLiving AreaSitting areaInternetWireless internetViewCity view |
|
Deluxe Room Mountain View with King Bed
Room Type:
Triple
Room Size:
36 m2
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Food & DrinkTea/Coffee makerBathroomBathrobe, Bathtub, Free toiletries, HairdryerGeneralAir conditioning, SafeMedia & TechnologyTV, TelephoneOutdoorsBalconyInternetWireless internetViewMountain view |
|
Deluxe Room Town View with Twin Beds
Room Type:
Twin
Room Size:
36 m2
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Food & DrinkTea/Coffee makerBathroomBathrobe, Bathtub, Free toiletries, HairdryerGeneralAir conditioning, SafeMedia & TechnologyTV, TelephoneOutdoorsBalconyInternetWireless internetViewCity view |
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Deluxe Room Mountain View with Twin Beds
Room Type:
Twin
Room Size:
36 m2
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Food & DrinkTea/Coffee makerBathroomBathrobe, Bathtub, Free toiletries, HairdryerGeneralAir conditioning, SafeMedia & TechnologyTV, TelephoneOutdoorsBalconyInternetWireless internetViewMountain view |
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Superior Queen Room
Room Type:
Double
Room Size:
40 m2
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Food & DrinkTea/Coffee makerBathroomBathrobe, Bathtub, Free toiletries, HairdryerGeneralAir conditioning, SafeMedia & TechnologyTV, TelephoneOutdoorsBalconyViewMountain view |
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Studio with Mountain View
Room Type:
Studio
Room Size:
45 m2
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Food & DrinkTea/Coffee makerBathroomBathrobe, Bathtub, Free toiletries, HairdryerGeneralAir conditioning, SafeMedia & TechnologyTV, TelephoneOutdoorsBalconyLiving AreaSitting areaViewMountain view |
FAQ's
Is this Shiligarnika hotel pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Shiligarnika hotel?
Check-in time for Shiligarnika hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Shiligarnika hotel have a swimming pool?
Yes, this Shiligarnika hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Shiligarnika hotel?
Best-rates for the Shiligarnika hotel starts from $158 per night with includes Transportation/Shuttle, Pet Friendly, Laundry, Bar, Wheelchair Accessible, Private Pool, EV Charge Station, Spa, Balcony/Terrace, Security/Safety, Breakfast, Internet, Air Conditioner, Parking, View, Business Services, Wellness Facilities, Fireplace/Heating, Toiletries, Guest Services, Accessibility, Skiing, Entertainment, Restaurant, Oceanfront, Pool, TV, Sports/Activities, Ocean View, Bedding/Linens, Barbecue/Outdoor Cooking, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Shiligarnika hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Shiligarnika hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Shiligarnika hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Shiligarnika hotel?
Based on the information reported by the owner or manager, the Shiligarnika hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Shiligarnika hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
