Sheraton Palo Alto Hotel | Hotel in Palo Alto

| 8.8 (1008 Reviews) |  1 Bathroom
University South Hotel | Sheraton Palo Alto Hotel

Hotel in University South, Palo Alto

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Sheraton Palo Alto Hotel offers 346 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Shower
  • Designer toiletries
  • Private bathroom
Bedroom
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Free cribs/infant beds
  • Premium bedding
  • Bed sheets
  • Down comforter
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free local calls
  • Desk chair
  • Iron/ironing board
  • Energy-saving switches
  • LED light bulbs
  • Desk
  • Connecting rooms available
  • Recycling
  • Safe
  • Phone
Breakfast
  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 23 per person
  • Room service available
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea maker
  • Refrigerator
  • Free bottled water
Parking
  • Self parking on site (USD 20.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Electric car charging station on site
Accessibility
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible van parking
  • Assistive listening devices available
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Thin carpet in room
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Assistive listening devices in meeting rooms
  • Wheelchair-width doorways
  • Valet for wheelchair-equipped vehicle
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible lounge
  • Braille signage
Activities
  • Bicycle rentals
  • Hiking/biking trails
  • Mountain biking
  • Golfing
  • Shopping
  • 24-hour fitness center
  • Outdoor pool
Entertainment
  • 50-inch LCD TV
  • Cable channels
  • Premium channels
General
  • Computer station
  • 24-hour business center
  • Conference space (5405 square feet)
  • Meeting rooms - 14
  • Vending machine
  • Front-desk safe
  • Water dispenser
  • Elevator
  • Banquet hall
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Ballroom
  • English
  • Comprehensive recycling policy
  • Vegan dining options
  • No plastic drinking straws
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian dining options
Guest Services
  • Outdoor pool
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Refrigerator
  • Dry cleaning service
  • Luggage storage
  • 24-hour front desk
  • Laundry facilities
  • Housekeeping (on request)
  • Change of towels (on request)
  • Change of bedsheets (on request)
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Garden
  • Pool umbrellas
  • Pool sun loungers

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately usd 23 per person self parking fee: usd 20.00 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets stay free restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees up to 80 lbs per pet

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Faye Marie Keiko
May 21, 2026 07:55:57 PM
Review Score:   10
Summary: Hotel staff (check-in, cleaning staff) were very friendly. They made our visit enjoyable. The staff at the Poolside Grill were exceptionally accommodating. We arrived before closing, yet they greeting us and served us with kindness and patience. The food was delicious. Thank you to all the staff who made our stay relaxing and enjoyable.
See All Reviews

Room Arrangement

Room Info Facilities
Traditional Room, 1 King Bed
Room Size: 300 square feet m2
1 King Bed
Traditional Room, 1 King Bed

General

Free newspaper, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 28, Pets not allowed, Square feet - 300, Bed count minimum 1, Bed count maximum 1, Ping - 8.43
Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)
Room Size: 301 square feet m2
1 King Bed
Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

General

Ping - 8, No rollaway/extra beds, Garden view, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Studio, 1 King Bed, Kitchenette (1 Sofa bed)
Room Size: 450 square feet m2
1 King Bed
Studio, 1 King Bed, Kitchenette (1 Sofa bed)

General

Dining table, Free newspaper, Kitchenette, Number of bedrooms - 1, Square feet - 450, Sofa bed, Pets not allowed, Ping - 13, Extra bed count 1, Separate dining area, Square meters - 42, No rollaway/extra beds, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Studio, 1 King Bed, Kitchenette
Room Size: 450 square feet m2
1 King Bed
Studio, 1 King Bed, Kitchenette

General

Dining table, Free newspaper, Kitchenette, Number of bedrooms - 1, Square feet - 450, Pets not allowed, Ping - 13, Separate dining area, Square meters - 42, No rollaway/extra beds, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 Double Bed
Room Size: 300 square feet m2
1 Double Bed
Deluxe Room, 1 Double Bed

General

Ping - 8, Free newspaper, Number of bedrooms - 1, Square meters - 28, Pets not allowed, Square feet - 300, Bed count minimum 1, Bed count maximum 1, City view
Premium Room, 1 King Bed (1 Sofa bed)
Room Size: 419 square feet m2
1 King Bed
Premium Room, 1 King Bed (1 Sofa bed)

General

Free newspaper, No rollaway/extra beds, Square feet - 419, Number of bedrooms - 1, Square meters - 39, Ping - 12, Sofa bed, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)
Room Size: 390 square feet m2
1 King Bed
Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

General

Square feet - 390, Garden view, Ping - 11, Square meters - 36, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed
Room Size: 390 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Free newspaper, No rollaway/extra beds, Ping - 10.96, Square feet - 390, Number of bedrooms - 1, Garden view, Pets not allowed, Square meters - 36, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, Balcony
Room Size: 700 square feet m2
1 Double Sofa Bed
Suite, 1 Bedroom, Balcony

General

Square feet - 700, Free newspaper, Number of bedrooms - 1, Sofa bed, Pets not allowed, Extra bed count 1, Ping - 20, Square meters - 65, Balcony or patio, Garden view, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1
Superior Room, 2 Double Beds
Room Size: 300 square feet m2
2 Double Beds
Superior Room, 2 Double Beds

General

Ping - 8, Free newspaper, Number of bedrooms - 1, Garden view, Square meters - 28, Pets not allowed, Square feet - 300, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom (1 King, Sofa bed, Living/Sitting area)
Room Size: 700 square feet m2
1 King Bed
Suite, 1 Bedroom (1 King, Sofa bed, Living/Sitting area)

General

Square feet - 700, Free newspaper, Number of bedrooms - 1, Sofa bed, Pets not allowed, Extra bed count 1, Ping - 20, Square meters - 65, No rollaway/extra beds, Garden view, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 King Bed
Room Size: 300 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Ping - 8, Free newspaper, No rollaway/extra beds, Number of bedrooms - 1, Garden view, Square meters - 28, Pets not allowed, Square feet - 300, Bed count minimum 1, Bed count maximum 1
Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)
Room Size: 301 square feet m2
1 King Bed
Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

General

Ping - 8, No rollaway/extra beds, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Traditional Room, 1 Double Bed
Room Size: 300 square feet m2
1 Double Bed
Traditional Room, 1 Double Bed

General

Ping - 8, Free newspaper, Number of bedrooms - 1, Square meters - 28, Pets not allowed, Square feet - 300, Extra bed count 0, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)
Room Size: 390 square feet m2
1 King Bed
Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

General

Square feet - 390, Garden view, Ping - 11, Square meters - 36, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Sheraton Palo Alto Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sheraton Palo Alto Hotel have a swimming pool?

Yes, this Sheraton Palo Alto Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Palo Alto Hotel?

Best-rates for the Sheraton Palo Alto Hotel starts from $238 per night with includes Bar, Guest Services, Child Friendly, Kitchen, Balcony/Terrace, Laundry, Pool, Accessibility, Security/Safety, Business Services, Restaurant, Breakfast, TV, Bedding/Linens, Toiletries, Internet, Air Conditioner, Parking, Wheelchair Accessible, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Palo Alto Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Palo Alto Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Palo Alto Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Palo Alto Hotel?

Based on the information reported by the owner or manager, the Sheraton Palo Alto Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Palo Alto Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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