The Coal Exchange Hotel | Hotel in Cardiff

| 8.4 (808 Reviews) |  1 Bathroom
Butetown Hotel | The Coal Exchange Hotel

Hotel in Butetown, Cardiff

A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a front-desk safe.
The Coal Exchange Hotel offers 55 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. 30-inch LCD televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Amenities

TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Hair dryer
  • Towels
Bedroom
  • Bed sheets
  • Iron/ironing board
  • Individually decorated
  • Safe
  • Connecting rooms available
Breakfast
  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 14.50 for adults and GBP 9.00 for children
  • 1 bar
  • 1 restaurant
  • Room service available
  • Electric kettle
  • Coffee/tea maker
Parking
  • No onsite parking available
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to elevator
Activities
  • Casino
  • Outlet shopping
Entertainment
  • Digital channels
  • 30-inch LCD TV
General
  • Front-desk safe
  • Elevator
  • English
  • Welsh
  • Arabic
  • Polish
  • Portuguese
  • Smoke-free property
  • Romance packages available
Guest Services
  • Luggage storage
  • Multilingual staff
  • Concierge services
  • Daily housekeeping
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 1:00 am early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11 am express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Fee for full breakfast: approximately gbp 14.50 for adults and gbp 9.00 for children early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Kirsty
Apr 26, 2026 02:21:16 AM
Review Score:   4
Summary: Very low quality breakfast. There was very basic continental options and the atmosphere of breakfast was grim. All tables were draped in black cloth. Looked like we were at a funeral.
See All Reviews

Room Arrangement

Room Info Facilities
Family Room
Room Size: 646 square feet m2
3 Double Beds
Family Room

General

Square feet - 646, Number of living rooms 0, Shower/tub combination, Number of bedrooms - 1, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Square meters - 60, No cribs (infant beds), Ping - 18, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3
Triple Room
Room Size: 377 square feet m2
2 Twin Bed and Double Bed
Triple Room

General

Number of living rooms 0, Shower/tub combination, Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Number of bathrooms - 1, Free cribs/infant beds, Jetted bathtub, Private bathroom, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Quadruple Room
Room Size: m2
2 Double Beds
Quadruple Room

General

Number of living rooms 0, Jetted bathtub, Private bathroom, Shower/tub combination, Number of bedrooms - 1, Rainfall showerhead, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Standard King Room with Shower
Room Size: m2
1 King Bed
2 Twin Beds
Standard King Room with Shower

General

Number of living rooms 0, Private bathroom, No cribs (infant beds), Number of bedrooms - 1, Shower only, Bathtub or shower, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Presidential Suite
Room Size: 807 square feet m2
2 King Beds
Presidential Suite

General

Number of living rooms 0, Shower/tub combination, Number of bedrooms - 1, Ping - 23, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 75, Jetted bathtub, Private bathroom, Square feet - 807, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
King Room
Room Size: m2
1 King Bed
2 Twin Beds
King Room

General

Number of living rooms 0, Jetted bathtub, Private bathroom, Shower/tub combination, Number of bedrooms - 1, Rainfall showerhead, Towels provided, Bed count minimum 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Triple Room, Accessible
Room Size: 420 square feet m2
2 Twin Bed and Double Bed
Triple Room, Accessible

General

Number of living rooms 0, Wheelchair-width doorways, Number of bedrooms - 1, Square meters - 39, Shower only, Ping - 12, Wheelchair accessible, Square feet - 420, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Standard Double Room
Room Size: 291 square feet m2
1 Double Bed
Standard Double Room

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 1, Square meters - 27, Bathtub or shower, Number of bathrooms - 1, Free cribs/infant beds, Jetted bathtub, Private bathroom, Square feet - 291, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this The Coal Exchange Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Coal Exchange Hotel?

Check-in time for The Coal Exchange Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Coal Exchange Hotel have a swimming pool?

No, this The Coal Exchange Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Coal Exchange Hotel?

Best-rates for the The Coal Exchange Hotel starts from $83 per night with includes TV, Wheelchair Accessible, Accessibility, Security/Safety, Bedding/Linens, Laundry, Guest Services, Kitchen, Entertainment, Breakfast, Child Friendly, Internet, Wellness Facilities, Restaurant, Bar, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Coal Exchange Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Coal Exchange Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Coal Exchange Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Coal Exchange Hotel?

Based on the information reported by the owner or manager, the The Coal Exchange Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Coal Exchange Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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