The Franklin London - Starhotels Collezione | Hotel in London

| 8.7 (451 Reviews) |   Pet Friendly  8 Bathrooms  20 Guests
Brompton & Hans Town Hotel | The Franklin London - Starhotels Collezione

Hotel in Brompton & Hans Town, London

Set in the heart of Kensington in central London, just steps from the Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers elegant accommodations with free WiFi access and a Hammam floor. Guests can dine in The Franklin Restaurant by Michelin starred chef Alfredo Russo or enjoy a drink in the bar. Reopened in 2016 after an extensive refurbishment, the hotel features elegant rooms and suites designed to incorporate classic elements and Italian details. Each room at The Franklin is air conditioned and is fitted with a flat-screen TV, a seating area, a signature bed with premium linens and a pillow menu. The luxury bathrooms come with bathrobes and toiletries. Further facilities include a 24-hour front desk, concierge services, a techno gym and a spa. The famous Harrods Department Store can be reached in a 7-minute walk, while the Natural History Museum is less than 10 minutes away. The Royal Albert Hall and Hyde Park are 0.6 mi from The Franklin London - Starhotels Collezione. The nearest underground station is South Kensington, just 1969 feet away. London Heathrow is approximately 45 minutes away by car, depending on traffic, and airport transfers can be arranged at an extra fee.

The Franklin London - Starhotels Collezione is located in London.

This 38 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Restaurant, Entertainment, and several others. This is a 5 star rated property and has over 451 reviews with the average score of 8.7 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 38 Bedrooms Hotel if you want to learn more about this place in London. These details are authentic, as they are provided by our partner, booking.com.

This The Franklin London - Starhotels Collezione in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Franklin London - Starhotels Collezione”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pet Friendly
TV
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Breakfast in the room
  • Bar
  • Wine/Champagne
  • Special diet meals (on request)
  • Kids' meals
  • Restaurant
Activities
  • Foot massage
  • Makeup services
  • Body treatments
  • Head massage
  • Back massage
  • Manicure
  • Facial treatments
  • Hair treatments
  • Fitness
  • Waxing services
  • Hand massage
  • Pedicure
  • Massage
  • Beauty services
  • Fitness center
  • Spa facilities
  • Couples' massage
  • Turkish/Steam Bath
  • Full-body massage
  • Steam room
  • Neck massage
Entertainment
  • Board games/Puzzles
General
  • Air conditioning
  • Wifi in all areas
  • Pet friendly
  • Safe
  • Hypoallergenic room available
  • Family rooms
  • Elevator
  • Non-smoking rooms
  • Soundproof rooms
  • Heating
  • Smoke-free property
Guest Services
  • Meeting/Banquet facilities
  • Ironing service
  • Pet basket
  • Fax/Photocopying
  • Daily housekeeping
  • Private check-in/out
  • Laundry
  • Pet bowls
  • Tour desk
  • Express check-in/out
  • Shared lounge/TV area
  • Currency exchange
  • 24-hour front desk
  • Dry cleaning
  • Business center
  • Babysitting/Child services
  • Concierge
  • Baggage storage
  • Room service
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • Key card access
  • Key access
  • CCTV in common areas
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Thermometers for guests provided by property
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. if the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s id and credit card. when booking more than 5 rooms, different policies and additional supplements may apply.guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.32
Location:
9.29
Staff:
8.69
Facilities:
8.02
Comfort:
8.8
Cleanliness:
8.52
Rowan
May 16, 2026 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The location was excellent and the staff were very attentive. The room, while small, was well appointed, and was very clean. Breakfast quality was very good. In particular, we noticed the honey was of exceptional quality.
Negative: While the room was very clean and linen and towels fantastic, some of the out of the way corridors could have had some attention. We couldn't work out how to switch off the floor lamp by the TV overnight and didn't know if this was a fault or by design.
Summary: Lovely overnight stay for a special occasion
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
Superior Double Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water, Chocolate/Cookies

General

Air conditioning, Key card access, Soundproof, Safe, Hypoallergenic, Smoke Alarm, Hardwood or parquet floors, Trash cans, Heating

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Bathroom

Hairdryer, Free toiletries, Towels, Toilet paper, Conditioner, Slippers, Toilet, Private bathroom, Bathrobe, Bathtub or shower, Shampoo

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Wardrobe or closet, Linens

Room amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow

Accessibility

Accessible by elevator
Deluxe Room
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed
Deluxe Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water, Chocolate/Cookies

General

Air conditioning, Key card access, Soundproof, Safe, Hypoallergenic, Smoke Alarm, Hardwood or parquet floors, Trash cans, Heating

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Bathroom

Hairdryer, Free toiletries, Towels, Toilet paper, Conditioner, Slippers, Toilet, Private bathroom, Bathrobe, Bathtub or shower, Shampoo

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Wardrobe or closet, Linens

Room amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow

Accessibility

Accessible by elevator
Junior Suite
Room Type: Suite
Room Size: 30 m2
1 Queen bed(s) Bed
Junior Suite

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water, Chocolate/Cookies

General

Air conditioning, Key card access, Soundproof, Safe, Interconnecting room(s) available, Hypoallergenic, Smoke Alarm, Hardwood or parquet floors, Trash cans, Heating

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Bathroom

Hairdryer, Free toiletries, Towels, Toilet paper, Walk-in shower, Conditioner, Slippers, Toilet, Private bathroom, Bathrobe, Bathtub or shower, Shampoo

Living Area

Desk, Sofa

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Room amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Fold-up bed

Accessibility

Accessible by elevator
Executive Suite
Room Type: Suite
Room Size: 33 m2
1 King bed(s) Bed
Executive Suite

Food & Drink

Wine/Champagne, Bottle of water, Minibar, Tea/Coffee maker, Chocolate/Cookies

General

Air conditioning, Key card access, Soundproof, Safe, Interconnecting room(s) available, Hypoallergenic, Smoke Alarm, Hardwood or parquet floors, Trash cans, Heating

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Bathroom

Hairdryer, Free toiletries, Towels, Toilet paper, Conditioner, Slippers, Toilet, Private bathroom, Bathrobe, Bathtub or shower, Shampoo

Living Area

Sitting area, Desk, Sofa

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Wardrobe or closet, Linens

Room amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Fold-up bed

Accessibility

Accessible by elevator
Single Room
Room Type: Single
Room Size: 15 m2
1 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water, Chocolate/Cookies

General

Air conditioning, Key card access, Soundproof, Safe, Hypoallergenic, Smoke Alarm, Hardwood or parquet floors, Trash cans, Heating

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Bathroom

Hairdryer, Free toiletries, Towels, Toilet paper, Conditioner, Slippers, Toilet, Private bathroom, Bathrobe, Bathtub or shower, Shampoo

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Wardrobe or closet, Linens

Room amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow

Accessibility

Accessible by elevator
Garden Suite
Room Type: Suite
Room Size: 36 m2
1 King bed(s) Bed
Garden Suite

Food & Drink

Wine/Champagne, Bottle of water, Minibar, Tea/Coffee maker, Chocolate/Cookies

General

Air conditioning, Key card access, Soundproof, Safe, Interconnecting room(s) available, Hypoallergenic, Smoke Alarm, Hardwood or parquet floors, Trash cans, Heating

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Bathroom

Hairdryer, Free toiletries, Towels, Toilet paper, Conditioner, Slippers, Toilet, Private bathroom, Bathrobe, Bathtub or shower, Shampoo

Outdoors

Balcony

Living Area

Desk

View

View, Garden view

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Room amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Fold-up bed

Accessibility

Accessible by elevator
Presidential Suite
Room Type: Suite
Room Size: 62 m2
1 King bed(s) Bed

Food & Drink

Wine/Champagne, Bottle of water, Minibar, Tea/Coffee maker, Chocolate/Cookies

General

Air conditioning, Key card access, Soundproof, Safe, Hypoallergenic, Smoke Alarm, Hardwood or parquet floors, Trash cans, Heating

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Bathroom

Hairdryer, Free toiletries, Towels, Guest bathroom, Toilet paper, Walk-in shower, Slippers, Conditioner, Bidet, Toilet, Private bathroom, Bathrobe, Bathtub or shower, Shampoo

Living Area

Sitting area, Desk, Sofa, Dining area

Services

Wake-up service

Kitchen

Electric kettle, Dining table, Coffee machine

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

View

Garden view

Room amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Fold-up bed

Accessibility

Accessible by elevator
Triple Room
Room Type: Triple
Room Size: 30 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Triple Room

Food & Drink

Wine/Champagne, Bottle of water, Minibar, Tea/Coffee maker, Chocolate/Cookies

General

Air conditioning, Key card access, Soundproof, Safe, Hypoallergenic, Smoke Alarm, Hardwood or parquet floors, Trash cans, Heating

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Bathroom

Hairdryer, Free toiletries, Towels, Toilet paper, Conditioner, Slippers, Toilet, Private bathroom, Bathrobe, Bathtub or shower, Shampoo

Living Area

Sitting area, Desk, Sofa

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Room amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Fold-up bed

Accessibility

Accessible by elevator

FAQ's

Is this Brompton & Hans Town hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Brompton & Hans Town hotel?

Check-in time for Brompton & Hans Town hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Brompton & Hans Town hotel have a swimming pool?

No, this Brompton & Hans Town hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Brompton & Hans Town hotel?

Best-rates for the Brompton & Hans Town hotel starts from $446 per night with includes Guest Services, Laundry, Business Services, Wellness Facilities, Fireplace/Heating, Breakfast, Internet, Pet Friendly, Spa, Restaurant, Entertainment, Child Friendly, Air Conditioner, TV, Sports/Activities, Hot Tub, Accessibility, Security/Safety, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Brompton & Hans Town hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Brompton & Hans Town hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Brompton & Hans Town hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Brompton & Hans Town hotel?

Based on the information reported by the owner or manager, the Brompton & Hans Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Brompton & Hans Town hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD446
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