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White Horse Hotel | Hotel in Hakuba

| 8.8 (12 Reviews) |  9 Bathrooms  61 Guests
Echo Land Hotel | White Horse Hotel

Hotel in Echo Land, Hakuba

Comfortable Accommodations

White Horse Hotel in Hakuba offers family rooms with private bathrooms, garden or mountain views, and modern amenities including air-conditioning, balconies, and free WiFi.

Relaxing Facilities

Guests can enjoy a hot spring bath, fitness center, terrace, and outdoor dining area. Additional facilities include a hot tub, public bath, and indoor and outdoor play areas.

Dining Experience

The modern, family-friendly restaurant serves American, Japanese, Spanish, and European cuisines with vegetarian, vegan, and gluten-free options. Breakfast includes champagne, warm dishes, and fresh fruits.

Activities and Location

Located 41 mi from Matsumoto Airport, the hotel offers skiing, hiking, and fishing. Free on-site parking and a tour desk enhance the stay.

White Horse Hotel is located in Hakuba.

This 18 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Balcony/Terrace, Skiing, and several others. This is a 3 star rated property and has over 12 reviews with the average score of 8.8 . Coming to Hakuba and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 18 Bedrooms Hotel if you want to learn more about this place in Hakuba. These details are authentic, as they are provided by our partner, booking.com.

This White Horse Hotel in Hakuba is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “White Horse Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Skiing
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Heating
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Bar
  • Coffee house on site
  • Restaurant
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne
  • Snack bar
Parking
  • Accessible parking
  • Parking on site
  • Parking
  • Free parking
  • Private Parking
Activities
  • Massage
  • Happy hour
  • Evening entertainment
  • Hiking
  • Entertainment staff
  • Personal trainer
  • Hot tub
  • Playground
  • Fishing
  • Hot spring bath
  • Fitness center
  • Skiing
  • Public Bath
Entertainment
  • Board games/Puzzles
  • Indoor play area
  • Outdoor play equipment for kids
  • Baby safety gates
General
  • Wifi in all areas
  • Family rooms
  • Heating
  • Designated smoking area
  • Non-smoking rooms
  • Smoke-free property
  • Safe
  • Air conditioning
Guest Services
  • Baggage storage
  • Private check-in/out
  • Laundry
  • Valet parking
  • Babysitting/Child services
  • Vending machine (drinks)
  • Meeting/Banquet facilities
  • Ironing service
  • Daily housekeeping
  • Packed lunches
  • Tour desk
  • Fax/Photocopying
  • Shuttle service (free)
  • Shuttle service
  • Express check-in/out
  • Concierge
  • Strollers
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • BBQ facilities
  • Terrace
  • Garden
Security/Safety
  • Fire extinguishers
  • Key access
  • CCTV in common areas
  • 24-hour security
  • Smoke alarms
  • Security alarm
Skiing
  • Ski school
  • Ski storage

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities, to use the hotel's free shuttle from jr hakuba train station, please make a reservation at least 1 day in advance.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
9.03
Location:
9.17
Staff:
9.17
Facilities:
8.61
Comfort:
9.17
Cleanliness:
9.17
Chris
Feb 4, 2026 08:00:00 AM
Review Score:   10
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: We had an incredible stay at the Whitehorse Hotel in Hakuba. From the moment we arrived, Tony was more than accommodating, and the entire team were personable, friendly, and genuinely went out of their way to make our stay easy and enjoyable. The daily mountain transfers were a huge highlight. We were dropped off every morning and picked up every afternoon at a time that suited us, which made ski days completely stress free. The drying room was perfectly located and worked a treat, and the onsen was a lovely bonus. We were even lucky enough to have a private onsen one evening, which was an unforgettable experience. Breakfasts were hearty and exactly what you need to power through long snow days on the mountain. A special mention has to go to the pastrami sandwich, which was absolutely amazing and made even better knowing Tony meticulously prepares the wagyu pastrami himself. The rooms were comfortable, warm, and quiet, and we slept like logs every night. There was also a fantastic atmosphere throughout the hotel, with a jovial vibe among both guests and staff. Everyone genuinely seemed to be having a great time, which made the stay even more special. We will definitely be back, assuming we can get a booking next time before it is fully booked out.
Negative: The holiday was too short, we would have loved to spend more time.
Summary: A Hakuba stay done right
See All Reviews

Room Arrangement

Room Info Facilities
Twin Room
Room Type: Twin
Room Size: 40 m2
2 Twin bed(s) Bed
Twin Room

Food & Drink

Wine or champagne, Tea/Coffee maker, Bottle of water

General

Ironing facilities, Fire extinguisher, Private entrance, Key access, Trash cans, Safety deposit box, Smoke alarm, Heating, Iron, Fan, Carpeted

Media & Technology

Cable channels, TV, Radio, Flat-screen TV, Streaming service (like Netflix), Fax, Satellite channels

Bathroom

Conditioner, Free toiletries, Hairdryer, Toilet paper, Towels, Slippers, Shampoo, Additional toilet, Private bathroom, Body soap, Toilet, Bathrobe

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Dryer, Cleaning products, Washing machine, Children's high chair, Electric kettle, Wine glasses

Living Area

Seating area

View

View, Mountain view, Garden view, Quiet street view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Outdoors

Outdoor dining area, Outdoor furniture, Barbecue

Accessibility

Upper floors accessible by stairs only

Room amenities

Adapter, Non-feather pillow, Clothes rack, Drying rack for clothing, Tatami (traditional Japanese flooring), Feather pillow, Yukata, Socket near the bed

Entertainment & Family Services

Board games/puzzles, Baby safety gates, Books, DVDs, or music for children
Double Room
Room Type: Double
Room Size: 40 m2
1 Queen bed(s) Bed
Double Room

Food & Drink

Wine or champagne, Tea/Coffee maker, Bottle of water

General

Ironing facilities, Fire extinguisher, Private entrance, Key access, Trash cans, Safety deposit box, Smoke alarm, Heating, Iron, Fan, Carpeted

Media & Technology

Cable channels, TV, Radio, Flat-screen TV, Streaming service (like Netflix), Fax, Satellite channels

Bathroom

Conditioner, Free toiletries, Hairdryer, Toilet paper, Towels, Slippers, Shampoo, Additional toilet, Private bathroom, Body soap, Toilet, Bathrobe

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Dryer, Cleaning products, Washing machine, Children's high chair, Electric kettle, Wine glasses

Living Area

Seating area

View

View, Mountain view, Garden view, Quiet street view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Outdoors

Outdoor dining area, Outdoor furniture, Barbecue

Accessibility

Upper floors accessible by stairs only

Room amenities

Adapter, Non-feather pillow, Clothes rack, Drying rack for clothing, Tatami (traditional Japanese flooring), Feather pillow, Yukata, Socket near the bed

Entertainment & Family Services

Board games/puzzles, Baby safety gates, Books, DVDs, or music for children
Triple Room
Room Type: Triple
Room Size: 40 m2
3 Twin bed(s) Bed
Triple Room

Food & Drink

Wine or champagne, Tea/Coffee maker, Bottle of water

General

Ironing facilities, Fire extinguisher, Private entrance, Key access, Trash cans, Safety deposit box, Smoke alarm, Heating, Iron, Fan, Carpeted

Media & Technology

Cable channels, TV, Radio, Flat-screen TV, Streaming service (like Netflix), Fax, Satellite channels

Bathroom

Conditioner, Free toiletries, Hairdryer, Toilet paper, Towels, Slippers, Shampoo, Additional toilet, Private bathroom, Body soap, Toilet, Bathrobe

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor dining area, Balcony, Outdoor furniture, Barbecue

Kitchen

Refrigerator, Dryer, Cleaning products, Washing machine, Children's high chair, Electric kettle, Wine glasses

Living Area

Seating area

View

View, Mountain view, Garden view, Quiet street view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room amenities

Adapter, Non-feather pillow, Clothes rack, Drying rack for clothing, Tatami (traditional Japanese flooring), Feather pillow, Yukata, Socket near the bed

Entertainment & Family Services

Board games/puzzles, Baby safety gates, Books, DVDs, or music for children
Deluxe Suite
Room Type: Suite
Room Size: 65 m2
1 Sofa bed Bed
2 Twin bed(s) Bed
2 Bunk bed Bed
1 Full bed(s) Bed
Deluxe Suite

Food & Drink

Wine or champagne, Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Free toiletries, Hairdryer, Toilet paper, Towels, Slippers, Shampoo, Additional toilet, Bath or shower, Private bathroom, Body soap, Toilet, Bathrobe, Shower

General

Ironing facilities, Fire extinguisher, Private entrance, Key access, Trash cans, Safety deposit box, Smoke alarm, Heating, Iron, Fan, Carpeted

Media & Technology

Cable channels, TV, Radio, DVD player, Flat-screen TV, Streaming service (like Netflix), CD player, iPod dock, Fax, Satellite channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor dining area, Balcony, Outdoor furniture, Barbecue

Kitchen

Refrigerator, Dryer, Cleaning products, Washing machine, Children's high chair, Electric kettle, Wine glasses

Living Area

Seating area, Sofa

View

View, Mountain view, Garden view, Quiet street view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room amenities

Adapter, Non-feather pillow, Clothes rack, Drying rack for clothing, Tatami (traditional Japanese flooring), Feather pillow, Yukata, Socket near the bed

Entertainment & Family Services

Board games/puzzles, Baby safety gates, Books, DVDs, or music for children
Quadruple Room
Room Type: Quad
Room Size: 50 m2
2 Twin bed(s) Bed
2 Bunk bed Bed
Quadruple Room

Food & Drink

Wine or champagne, Tea/Coffee maker, Bottle of water

General

Ironing facilities, Fire extinguisher, Private entrance, Key access, Trash cans, Safety deposit box, Smoke alarm, Heating, Iron, Fan, Carpeted

Media & Technology

Cable channels, TV, Radio, Flat-screen TV, Streaming service (like Netflix), Fax, Satellite channels

Bathroom

Conditioner, Free toiletries, Hairdryer, Toilet paper, Towels, Slippers, Shampoo, Additional toilet, Private bathroom, Body soap, Toilet, Bathrobe

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Dryer, Cleaning products, Washing machine, Children's high chair, Electric kettle, Wine glasses

Living Area

Seating area

View

View, Mountain view, Garden view, Quiet street view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Outdoors

Outdoor dining area, Outdoor furniture, Barbecue

Accessibility

Upper floors accessible by stairs only

Room amenities

Adapter, Non-feather pillow, Clothes rack, Drying rack for clothing, Tatami (traditional Japanese flooring), Feather pillow, Yukata, Socket near the bed

Entertainment & Family Services

Board games/puzzles, Baby safety gates, Books, DVDs, or music for children
Three-Bedroom House
Room Type: Vacation Home
Room Size: 100 m2
2 Twin bed(s) Bed
2 Bunk bed Bed
2 Twin bed(s) Bed
2 Twin bed(s) Bed
Three-Bedroom House

Food & Drink

Wine or champagne, Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Free toiletries, Hairdryer, Toilet paper, Towels, Slippers, Shampoo, Additional toilet, Bath or shower, Private bathroom, Body soap, Toilet, Shower, Bath

Media & Technology

Cable channels, TV, Radio, Flat-screen TV, Streaming service (like Netflix), Fax, Satellite channels

General

Ironing facilities, Fire extinguisher, Private entrance, Key access, Trash cans, Smoke alarm, Heating, Fan, Air conditioning, Carpeted

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Oven, Microwave, Toaster, Stovetop, Dining table, Kitchen, Refrigerator, Dryer, Cleaning products, Washing machine, Electric kettle, Coffee machine, Kitchenware, Wine glasses

Living Area

Seating area, Dining area, Sofa

View

View, Mountain view, Garden view, Quiet street view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Outdoors

Outdoor dining area, Outdoor furniture, Barbecue

Accessibility

Upper floors accessible by stairs only

Room amenities

Adapter, Non-feather pillow, Clothes rack, Drying rack for clothing, Tatami (traditional Japanese flooring), Feather pillow, Socket near the bed

Entertainment & Family Services

Board games/puzzles, Baby safety gates, Books, DVDs, or music for children
Deluxe Villa
Room Type: Villa
Room Size: 1062 m2
2 Twin bed(s) Bed
2 Twin bed(s) Bed
2 Bunk bed Bed
2 Bunk bed Bed
1 Queen bed(s) Bed
2 Twin bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed
2 Twin bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed
Deluxe Villa

Food & Drink

Wine or champagne, Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Free toiletries, Hairdryer, Toilet paper, Towels, Slippers, Shampoo, Additional toilet, Bath or shower, Private bathroom, Body soap, Toilet, Bathrobe, Shower, Bath

General

Ironing facilities, Fire extinguisher, Private entrance, Key access, Trash cans, Safety deposit box, Smoke alarm, Heating, Iron, Fan, Carpeted

Media & Technology

Cable channels, TV, Flat-screen TV, Streaming service (like Netflix), Fax, Satellite channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Dining table, Refrigerator, Dryer, Cleaning products, Washing machine, Children's high chair, Electric kettle, Coffee machine, Wine glasses

Living Area

Seating area, Dining area, Sofa

View

View, Mountain view, Garden view, Quiet street view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Outdoors

Outdoor dining area, Outdoor furniture, Barbecue

Accessibility

Upper floors accessible by stairs only

Room amenities

Adapter, Clothes rack, Drying rack for clothing, Tatami (traditional Japanese flooring), Feather pillow, Yukata, Socket near the bed

Entertainment & Family Services

Board games/puzzles, Baby safety gates, Books, DVDs, or music for children

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for White Horse Hotel starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this White Horse Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the White Horse Hotel starts from $689 per night with includes Accessibility, Hot Tub, Internet, Laundry, Parking, Security/Safety, Sports/Activities, Barbecue/Outdoor Cooking, Child Friendly, View, Balcony/Terrace, Skiing, Guest Services, Heating, Restaurant, Bar, Air Conditioner, Designated Smoking Area, Transportation/Shuttle, Business Services, Wellness Facilities, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the White Horse Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the White Horse Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.