Quest Ponsonby | Hotel in Auckland

| 8.0 (810 Reviews) |  1 Bathroom
Grey Lynn Hotel | Quest Ponsonby

Hotel in Grey Lynn, Auckland

Self parking and dry cleaning are available at this smoke-free hotel.
Quest Ponsonby offers 38 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2 pm; check-in end time: 7 pm minimum check-in age: 18
Check-out
Check-out before 10 am contactless check-out available
Child Policy
Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for nzd 35 per day. cribs (infant beds) are available for nzd 20.0 per day.
Payment Policy
Covered self parking fee: nzd 30.00 per day (in/out privileges) crib (infant bed) fee: nzd 20.0 per day rollaway bed fee: nzd 35 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Ricky
Feb 20, 2026 08:20:41 AM
Review Score:   6
Summary: The room was ok, however I was not informed until my arrival that on the second nights stay there would be no power from 10pm to 6am, so I checked out after one night and have not yet received a refund for the second night. so not a good experience this time however I have stayed multiple times in the past and enjoyed a great room with good service. this has been an unfortunate one off that meant a flight change and early trip home for me.
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FAQ's

Is this Quest Ponsonby pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Quest Ponsonby?

Check-in time for Quest Ponsonby starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Quest Ponsonby have a swimming pool?

No, this Quest Ponsonby does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Quest Ponsonby?

Best-rates for the Quest Ponsonby starts from $76 per night with includes Wheelchair Accessible, Security/Safety, Wellness Facilities, Toiletries, Kitchen, Laundry, Air Conditioner, Parking, Accessibility, Bedding/Linens, Guest Services, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Quest Ponsonby a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Quest Ponsonby wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Quest Ponsonby is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Quest Ponsonby?

Based on the information reported by the owner or manager, the Quest Ponsonby indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Quest Ponsonby?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD76
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